Welcome to Resident Services

 Meet the Team

Kayla Smith

Resident Services Manager

Rebecca Gomez

Resident Services Representative 

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Ana Bonilla

Move Coordinator

Nikki Ridgley

Resident Services Representative ​

Emily Tzina

Resident Services Representative 

Pat Hearne

Resident Services Representative ​

Raul Mercado

Resident Services Representative ​​

We are here to make your living experience at Watergate at Landmark second-to-none. As the first line of service our residents encounter, each Resident Services Representative (RSR) can assist you with getting you WAL swag (e.g. Pet Tags, WAL IDs, Amenities Passes), connecting you to the appropriate department and helping you feel right at home.

Be sure to stop by and one of our Resident Services Representatives will be glad to assist you with whatever you need.

Links You May Find Useful...

FSR Connect Portal

​Community News (e.g. Wheel, Weekly, Social Media)

Hours of Operation

Local ​Businesses

Move Documents

Resident Referrals

Racquet Club Reservations

Common Forms and  ​Documents